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LucidLink Classic
vs. the new LucidLink

Explore the key differences between Classic and the new LucidLink to find the right fit for your team.
Both will eventually come together into a single, unified platform.

LucidLink Classic

AWS-backed, zero-egress and built for a seamless path to the new LucidLink.

New LucidLink

The next step in our platform’s evolution, delivering streamlined collaboration.

Feature comparison

LucidLink Classic

New LucidLink

Features

Bundled storage providers

Integrated cloud storage makes getting started fast and easy.

AWS or IBM

AWS

Bring your own storage

Use your preferred S3 object storage provider

Egress fees included

A single price with no hidden fees for accessing your data.

Multiple admins

Multiple admin accounts offer greater administrative flexibility.

Local settings

Customizable user settings for a more personalized experience.

Global settings

Administrators can manage workspace and filespace settings for all members.

SSO integration

Streamline user management and security with centralized authentication for your organization.

Snapshot customization

Set up a snapshot schedule that matches your needs.

Coming soon

Filespace-specific users

Each filespace has a unique user, simplifying management for standard users while placing the work of user administration on the admin. This is replaced by the global user model in the new LucidLink.

Replaced by global user model

Global user model

An all-new user architecture, tied to a unique email address, that delivers a seamless LucidLink experience across web, mobile and desktop.

With upgrade tool*

Native macOS app

Install and go on macOS – no reboot required

With upgrade tool*

Browser-based administration

A complete administrative experience from a browser, no desktop client needed.

With upgrade tool*

In-app plan upgrades

Self-serve plan upgrades directly within the browser app.

Link-based invitations

Scale your team quickly by sharing an invite link in any messaging app.

With upgrade tool*

One-click direct links

Based on the HTTPS protocol, LucidLink links can be shared internally in messaging apps and office tools like spreadsheets and text documents.

With upgrade tool*

* This feature isn’t available in Classic, but our upcoming upgrade tool — launching in 2025 — will make it easy for Classic users to transition to the new LucidLink and access it.

FAQ

We are still expanding the capabilities of the new LucidLink. Features such as the ability to rename a filespace, change ownership of a LucidLink account, apply a storage quota, create custom snapshot schedules and API access for billing and management capabilities are currently only available in LucidLink Classic (version 2.9 and earlier). These features will be added to the new LucidLink in a series of upcoming updates.

Yes! All Classic customers will have the option to upgrade once we achieve feature parity and the upgrade tool is available.

Our sales team will walk you through the different pricing options based on your team’s workflows. Reach out to sales here, or speak directly with your representative.

If you start with Classic, your pricing will remain the same for the duration of your agreement. Once it expires, you’ll be presented with the latest pricing options.

No data migration is necessary. Your filespace data will remain in place during and after the upgrade.

To access the new features ahead of the official upgrade tool, you’ll need to create a separate registration for the new LucidLink. The new product has its own database and billing structure. Note that filespaces for both LucidLink Classic and the new LucidLink can be mounted on the same desktop at the same time. This allows our customers to explore the capabilities of the new LucidLink while still using LucidLink Classic.

Yes, this is fully supported. To do so, you'll need the desktop clients for both LucidLink Classic and the new LucidLink installed on the same system. Both clients can run concurrently, allowing you to connect to filespaces from Classic and the new LucidLink simultaneously. However, please note that Classic filespaces cannot be accessed through the new LucidLink app, and vice versa.

It’s time to LucidLink

No barriers to entry. Nothing new to learn. Known and familiar user interfaces that you choose for your team.