A new era of collaboration — introducing the new LucidLink

Introducing the new LucidLink

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The new LucidLink

Welcome to collaborative freedom

Instantly and securely access your files anywhere — on desktop, web or mobile. Now your team can work
together whenever and wherever inspiration strikes.

Trusted by thousands of creative teams, just like yours

Collaborate without limits

Instant access — anytime, anyplace

Stream files directly from the cloud for instant access across desktop, mobile or web. Say goodbye to downloading and syncing, hello faster workflows.

Seamless collaboration that grows with you

Invite new collaborators with just a link and easily manage your team across platforms. With scalable storage and infrastructure, LucidLink filespaces flex to suit your needs.

A creative safe space

Rest easy knowing zero-knowledge encryption and enterprise-grade security mean only you and your chosen collaborators can access your files.

Next-gen features for next-level teams

A unified experience, everywhere

Jump seamlessly between desktop and browser. Our refreshed user experience makes admin a piece of cake across all platforms (and looks good doing it too).

Easy, breezy onboarding

Bring new teammates on board with a single link and get them up and running in seconds.

Install and go on any OS

No more reboots or security setting updates. Just install, open and start collaborating. It’s that easy.

One account for oh-so-smooth collaboration

Access multiple workspaces and filespaces with a single account across desktop, mobile and web. Simple.

Scalable storage, smart pricing

Choose from our bundled high-performance AWS storage, or bring your own using our Enterprise plan. Our user-based pricing works for teams and projects of every size, with each user including a set storage allowance.

Upcoming features you’ll love

For creatives

Web browsing

Instantly explore and navigate filespaces right from your browser, no downloads required.

Web upload

Upload files directly from your browser for seamless collaboration.

Mobile apps

Get real-time access to files in the palm of your hand with Android and iOS apps.

External link sharing

Effortlessly share files with anyone. No desktop app necessary.

For admins

SAML-based SSO

Strengthen security with more single sign-on options.

MFA

Add another layer of protection with multi-factor authentication.

Public SDK

Easily integrate LucidLink into your existing ecosystem with our new SDK.

Roles

Take control with more granular permissions and flexible team management.

Upgrade tool

Treat your filespace to a makeover. No data migration, no stress, just a fresh new look.

Want to dive deeper?

Check out our in-depth resources for everything you need to know about the new LucidLink.

FAQ

The new LucidLink brings a unified, collaboration-focused experience across all creative touchpoints. A redesigned interface for both desktop and web, built on a completely new architecture, extends the familiar LucidLink Classic desktop experience to the web — and soon, mobile platforms as well.

LucidLink Classic is the new name for our existing solution, covering version 2.8 and all earlier versions. This new product name helps differentiate the legacy solution from the new LucidLink (version 3.0 and beyond).

The global user model is a reimagined user architecture, designed for the new LucidLink. With email-based accounts, users can now seamlessly access multiple workspaces and filespaces across mobile, web and desktop — freeing organizations to quickly and easily onboard talent from anywhere. Created once, and based on any email address, the new user profile belongs to the end-user for life, letting collaborators connect to organizations of any size.

The new LucidLink web application introduces the LucidLink workspace—a centralized hub for customer and user registration, along with essential tools for managing accounts, users and billing. The workspace represents your team, organization or company, while the filespace contains all of your data. Depending on your subscription plan, a workspace may contain multiple filespaces.

The new LucidLink provides nearly identical features in both the web app and desktop client, with two key differences: connecting to your filespace is only available through the desktop client, while billing management is accessible only in the web app.

A user account is created when you register with your preferred email address. Unlike the Classic version of LucidLink, new users aren’t immediately linked to a specific workspace or filespace. After creating an account, you can either set up a new workspace as its owner or be invited to join someone else’s workspace as a Standard user.

Not yet, but it’s on the way! The first release of the new LucidLink significantly improves our existing link-sharing capabilities by using the standardized HTTPS protocol. This improved function still needs the desktop client to be installed. In an upcoming release, you'll be able to share external links with collaborators, letting them access and view your content without needing to install the desktop client.

Yes! The new LucidLink no longer requires macFuse, so there’s no need to reboot your Mac or adjust security settings after installation. Just install and go.

Yes, absolutely. Just note that while the new LucidLink doesn’t use the macFuse kernel extension, LucidLink Classic version 2.8 and earlier still does.

Yes, our bundled options include high-performance, egress-free AWS storage as standard. Enterprise plans give you the option to bring your own S3-compatible storage.

There’s no need to copy your data. Our upcoming LucidLink Upgrade Tool to help you seamlessly migrate to the new LucidLink — no data transfer necessary. 

Yes! You can buy LucidLink Classic through the original LucidLink web portal, or by getting in touch with our sales team. The new LucidLink Classic Enterprise plan includes our Classic product with AWS storage, including all egress fees bundled into a single simple subscription.

It’s time to LucidLink

No barriers to entry. Nothing new to learn. Known and familiar experiences that you choose for your team.